:root{--ink:#152437;--muted:#607084;--line:#e0e6ed;--surface:#fff;--bg:#f5f7fa;--navy:#173557;--blue:#205e96;--amber:#ad6b12;--radius:9px;font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg)}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea,summary{touch-action:manipulation}button,a,select,summary{cursor:pointer}button:disabled{cursor:default;opacity:.5}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #659bc8;outline-offset:3px}input,select,textarea{border:1px solid #becbd8;border-radius:6px;background:white;color:var(--ink);min-height:40px;padding:8px 11px;min-width:0;width:100%}input:focus,select:focus,textarea:focus{outline:2px solid #87afd1;outline-offset:1px}textarea{resize:vertical;min-height:95px}a{color:var(--blue)}h1,h2,h3,p{margin:0}h1{font-size:27px;line-height:1.2;letter-spacing:-.025em}h2{font-size:22px;line-height:1.3;letter-spacing:-.015em}h3{font-size:16px;line-height:1.4}.eyebrow{display:block;color:var(--muted);font-size:10px;font-weight:700;letter-spacing:.11em;margin-bottom:5px}.muted{color:var(--muted)}.small{font-size:12px}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:8px 14px;border:1px solid transparent;border-radius:6px;text-decoration:none;font-weight:650;white-space:nowrap}.primary{color:white;background:var(--navy);border-color:var(--navy)}.primary:hover{background:#214b78}.secondary{background:white;border-color:#cbd5df;color:var(--ink)}.secondary:hover{background:#f2f5f8}.quiet-link{text-decoration:none;font-weight:600}.sr-only,.skip:not(:focus){position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip:focus{position:fixed;z-index:9;top:8px;left:8px;background:white;padding:12px}.app-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:19px 30px;border-bottom:1px solid var(--line);background:white}.header-actions{display:flex;align-items:center;gap:22px}.staff main{max-width:1720px;margin:0 auto;padding:27px 30px 40px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}.page-heading p{margin-top:4px}.heading-actions{display:flex;gap:8px}.summary{display:flex;border:1px solid var(--line);border-radius:var(--radius);background:white;margin-bottom:20px;overflow:hidden}.summary>div{display:flex;align-items:baseline;gap:9px;padding:16px 22px;flex:1;border-right:1px solid var(--line)}.summary>div:last-child{border:0}.summary strong{font-size:24px;font-weight:700}.summary span{color:var(--muted);white-space:nowrap}.toolbar{display:flex;gap:8px;margin-bottom:16px;align-items:center}.toolbar>label{width:150px}.toolbar .search-field{flex:1;width:auto}.toolbar input[type=search]{padding-left:13px}.workspace{display:grid;grid-template-columns:minmax(0,1fr);align-items:start;gap:18px}.workspace.with-detail{grid-template-columns:minmax(0,1.3fr) minmax(350px,.95fr)}.list-panel,.detail{border:1px solid var(--line);border-radius:var(--radius);background:white;min-width:0;overflow:hidden}.list-caption{padding:13px 16px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:15px}.list-caption>span:first-child{font-weight:650}.list-panel table{border-collapse:collapse;width:100%;table-layout:fixed}.list-panel th{font-size:12px;color:var(--muted);font-weight:650;text-align:left;padding:10px 14px;border-bottom:1px solid var(--line);background:#fbfcfe}.list-panel th:first-child{width:28%}.list-panel th:nth-child(2){width:24%}.list-panel th:nth-child(3){width:12%}.list-panel th:nth-child(4){width:17%}.list-panel td{padding:12px 14px;border-bottom:1px solid #edf0f4;vertical-align:top;overflow-wrap:anywhere}.list-panel tbody tr:hover{background:#f8fafc}.list-panel tr.selected{background:#edf4fb;box-shadow:inset 3px 0 var(--blue)}.name-button{border:0;background:transparent;color:var(--ink);font-weight:700;padding:0;text-align:left;line-height:1.5;font-size:14px}.name-button:hover{color:var(--blue);text-decoration:underline}.subline{display:block;font-size:12px;color:var(--muted);margin-top:3px}.list-panel td a{display:block;text-decoration:none}.list-panel td a:hover{text-decoration:underline}.pill{display:inline-flex;align-items:center;border-radius:5px;padding:3px 7px;font-size:12px;font-weight:650;background:#edf1f5;color:#4c5d70;white-space:normal}.pill.new{color:#18578d;background:#e9f2fc}.pill.contacted{color:#835419;background:#fbf1df}.pill.booked{color:#246349;background:#e9f4ed}.pill.closed{background:#edf0f4;color:#59677a}.repeat{color:#8a5b13}.due{color:#a14432;font-weight:650}.pagination{display:flex;gap:14px;align-items:center;justify-content:flex-end;padding:13px 16px}.pagination span{font-size:12px;color:var(--muted)}.empty{padding:52px 22px;text-align:center;color:var(--muted)}.empty strong{display:block;color:var(--ink);font-size:16px;margin-bottom:7px}.notice{border:1px solid #bdd6e9;border-radius:6px;padding:11px 14px;background:#f0f7fd;margin:0 0 14px}.notice.error{border-color:#e4bfb9;background:#fdf2f0;color:#8f3324}.notice[hidden],[hidden]{display:none!important}.detail-header{display:flex;align-items:start;justify-content:space-between;gap:14px;padding:20px;border-bottom:1px solid var(--line)}.detail-header h2{font-size:23px;overflow-wrap:anywhere}.detail-header .pill{margin-top:8px}.close-button{border:1px solid var(--line);border-radius:6px;background:white;min-width:36px;min-height:36px;font-size:22px;line-height:1}.detail-section{padding:19px 20px;border-bottom:1px solid var(--line)}.detail-section:last-child{border:0}.detail-section h3{margin-bottom:14px}.facts{display:grid;grid-template-columns:1fr 1fr;gap:14px 18px;margin:0}.facts div{min-width:0}.facts dt{font-size:14px;font-weight:700;margin:0 0 3px}.facts dd{margin:0;font-size:14px;overflow-wrap:anywhere}.detail-form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.detail-form label,.request-form label:not(.consent){font-size:14px;font-weight:700;display:flex;flex-direction:column;gap:6px}.detail-form input,.detail-form select,.request-form input,.request-form select{font-weight:400}.full{grid-column:1/-1}.form-actions{display:flex;align-items:center;gap:10px;grid-column:1/-1}.note-form{display:flex;flex-direction:column;gap:10px}.note-form label{font-size:14px;font-weight:700}.note-form button{align-self:flex-start}.timeline{list-style:none;padding:0;margin:0}.timeline li{padding:11px 0;border-bottom:1px solid #edf0f4}.timeline li:last-child{border:0;padding-bottom:0}.timeline p{overflow-wrap:anywhere;white-space:pre-wrap}.timeline .event-label{font-weight:650;margin-bottom:4px}.timeline .event-meta{font-size:12px;color:var(--muted);margin-top:5px;overflow-wrap:anywhere}.consent-record{font-size:13px;line-height:1.6;color:var(--muted)}.privacy summary{font-weight:650;color:var(--muted)}.privacy p{margin-top:10px;color:var(--muted)}.loading{padding:35px 18px;color:var(--muted)}.public{background:#f7f8fa}.public-header{max-width:1050px;margin:auto;display:flex;justify-content:space-between;align-items:center;padding:24px}.journal-name{font-size:17px;font-weight:800;text-decoration:none;color:var(--navy)}.public-header select{width:130px}.request-main{max-width:800px;padding:28px 24px 60px;margin:auto}.request-intro{max-width:640px;margin-bottom:28px}.request-intro h1{font-size:clamp(30px,5vw,43px);line-height:1.15;max-width:600px}.request-intro p{font-size:17px;line-height:1.6;color:var(--muted);margin-top:17px}.request-intro .eyebrow{margin-bottom:12px}.request-form,.receipt{background:white;border:1px solid var(--line);border-radius:12px;padding:28px}.section-title{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.section-title h2{font-size:18px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:19px 20px;margin-bottom:28px}.request-form input,.request-form select{min-height:46px}.request-form .consent{font-weight:400;display:flex;align-items:flex-start;gap:12px;margin-bottom:20px;line-height:1.6}.consent input[type=checkbox]{width:19px;height:19px;min-height:19px;flex-shrink:0;margin:3px 0 0;accent-color:var(--navy)}.request-form .privacy{font-size:13px;margin-bottom:24px}.request-form .button.primary{width:100%;min-height:48px;font-size:16px}.form-footnote{font-size:12px;line-height:1.6;color:var(--muted);margin-top:15px}.receipt h2{margin-bottom:12px}.receipt p{margin-bottom:16px}.receipt-mark{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:50%;background:#e9f4ed;color:#246349;font-size:24px;margin-bottom:15px}.honey{position:absolute;left:-9999px;overflow:hidden;width:1px;height:1px}
@media(max-width:1150px){.summary>div{display:block;padding:12px 16px}.summary strong{display:block}.summary span{font-size:12px}.workspace.with-detail{grid-template-columns:minmax(0,1fr)}.toolbar{flex-wrap:wrap}.toolbar .search-field{flex-basis:100%}.toolbar>label{flex:1}.list-panel th:first-child{width:26%}}
@media(max-width:600px){.app-header{padding:18px 17px;align-items:flex-start;gap:12px}.app-header h1{font-size:24px}.app-header .eyebrow{max-width:225px;line-height:1.7;font-size:9px}.header-actions{gap:10px;font-size:12px;flex-direction:column;align-items:flex-end}.header-actions #account{max-width:125px;overflow-wrap:anywhere}.staff main{padding:21px 15px 35px}.page-heading{align-items:flex-start;gap:12px}.heading-actions{flex-direction:column;gap:5px}.heading-actions .button{font-size:12px;min-height:36px;padding:6px 9px}.summary{display:grid;grid-template-columns:repeat(3,1fr)}.summary>div{padding:11px 13px;border-bottom:1px solid var(--line)}.summary>div:nth-child(3){border-right:0}.summary>div:nth-child(4),.summary>div:nth-child(5){border-bottom:0}.summary strong{font-size:22px}.summary span{white-space:normal;font-size:12px}.toolbar{display:grid;grid-template-columns:1fr 1fr;gap:8px}.toolbar label,.toolbar .search-field{width:100%}.toolbar .search-field{grid-column:1/-1}.toolbar>label:last-of-type{grid-column:1}.toolbar .button{grid-column:2}.list-caption{display:block;padding:12px 13px}.list-caption .small{display:block;margin-top:4px}.list-panel table,.list-panel tbody{display:block;width:100%}.list-panel thead{display:none}.list-panel tbody tr{display:grid;grid-template-columns:1fr 1fr;padding:14px;border-bottom:1px solid var(--line);gap:12px}.list-panel td{display:block;border:0;padding:0;min-width:0}.list-panel td:first-child{grid-column:1/-1}.list-panel td:not(:first-child)::before{content:attr(data-label);display:block;font-size:14px;font-weight:700;margin-bottom:4px}.list-panel td:nth-child(2){grid-column:1/-1}.name-button{font-size:16px}.list-panel td .subline{margin-top:3px}.pagination{justify-content:space-between;padding:12px}.detail-header,.detail-section{padding:17px}.detail-form{grid-template-columns:1fr}.facts{gap:15px}.detail-header h2{font-size:23px}.public-header{padding:19px 18px;gap:12px}.journal-name{font-size:15px}.public-header select{width:115px;min-height:38px}.request-main{padding:17px 16px 40px}.request-intro{margin-bottom:23px}.request-intro p{font-size:16px}.request-form,.receipt{padding:21px 18px}.section-title{display:block;margin-bottom:17px}.section-title .small{display:block;margin-top:5px}.form-grid{grid-template-columns:1fr;gap:16px;margin-bottom:25px}}

.analytics-section{margin-top:20px}.analytics-table{overflow:auto}.analytics-table table{table-layout:auto;min-width:600px}.analytics-table th,.analytics-table td{overflow-wrap:anywhere}.handoff-state{font-weight:700;margin-bottom:6px}.handoff-state+.muted{margin-bottom:15px}.toolbar>label{min-width:110px}

@media(max-width:1150px){.workspace.with-detail .list-panel{display:none}}

/* Capture accessibility and recovery */
.skip-link{position:absolute;left:12px;top:-100px;padding:12px;background:#fff;color:#142925;z-index:20}.skip-link:focus{top:12px}.field-error{display:block;color:#9e2424;font-size:.875rem;margin-top:5px}.field-error[hidden]{display:none}[aria-invalid="true"]{border-color:#9e2424!important;outline:1px solid #9e2424}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,summary:focus-visible{outline:3px solid #386ca6;outline-offset:3px}.capture-links{font-size:.875rem;margin-top:12px}.capture-links a{color:inherit;text-decoration:underline}.request-form input,.request-form select{font-size:16px}.request-form input:disabled,.request-form select:disabled{opacity:.8}.request-intro p{max-width:64ch}
.staff .list-panel th:first-child{width:23%}.staff .list-panel th:nth-child(2){width:23%}.staff .list-panel th:nth-child(3){width:8%}.staff .list-panel th:nth-child(4){width:12%}.staff .list-panel th:nth-child(5){width:20%}.staff .list-panel th:nth-child(6){width:14%}.staff .list-panel th{font-size:14px;font-weight:700}.staff .list-panel td>strong{font-size:14px}.staff #delivery-mode{margin:0 0 12px}.staff .toolbar{flex-wrap:wrap}.staff .toolbar .search-field{min-width:220px}.staff .facts dt{font-size:14px;font-weight:700}.staff .facts dd{font-size:14px;font-weight:400}

@media(max-width:1440px){.staff .workspace.with-detail{grid-template-columns:minmax(0,1fr)}}